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[11/22/2004] palmOne Opens First Treo Smartphone Retail Store


MILPITAS, Calif., Nov. 22 /PRNewswire-FirstCall/ -- palmOne, Inc. (Nasdaq: PLMO) today opened its first Treo(TM) Store at the Valley Fair mall in San Jose, Calif. The new retail store, the first to focus on the Treo smartphone family, is aimed at introducing palmOne's innovative smartphone products to even more customers and providing an exceptional hands-on experience. The Treo Store will serve as a one-stop shop for education, awareness and sales of the award-winning Treo family of smartphones, along with the full line of Treo accessories and software.

The already high demand continues to grow for palmOne's Treo 600 and 650 smartphones, which seamlessly combine a mobile phone, email, organizer, web browser and messaging.(1)

"To support this level of interest, the new Treo Store offers an attractive and comfortable environment where potential customers can interact with and buy Treo smartphones and a wide range of software and accessories," said John Hartnett, vice president, eCommerce and accessory solutions. "As in all the award-winning palmOne Retail Stores, the Treo Store offers a high-quality brand experience and is staffed by expert consultants who educate customers about palmOne solutions."

The new store will complement palmOne's existing Valley Fair retail store, which carries the full line of palmOne Zire(TM) and Tungsten(TM) handhelds, Treo smartphones and palmOne accessories.

"We've seen great success with the palmOne Retail Stores," said Kanwal Sharma, director of palmOne Retail Stores. "They make it easy for customers to touch, see and learn about our products."

More than 31 percent of shoppers who stop at the palmOne Retail Stores purchase from other retail partners.

"With the growing popularity of the Treo smartphone line and the new Treo 650 available in time for the holiday buying season, now is the perfect time to open a store just for Treo smartphone shoppers," said Sharma.

In addition to the Treo Store in the Valley Fair mall, there are now 13 palmOne Retail Stores conveniently located in malls and airports nationwide that carry the full line of palmOne products and accessories. The palmOne brand is synonymous with excellent user experience, and palmOne Retail Stores provide the perfect opportunity for customers to see for themselves why palmOne products continue to be the No. 1 choice for handheld device shoppers.

More information about palmOne Retail Stores and locations can be found at www.palmOne.com/retail.

About palmOne, Inc.

palmOne, Inc. -- the leader in handheld computing and communications solutions -- strives to put the power of computing in people's hands so they can access and share their most important information. The company's products include Zire(TM) and Tungsten(TM) handhelds and Treo(TM) smartphones, software and accessories.

palmOne products are sold at The palmOne Store ( http://store.palmOne.com/ ) and palmOne Retail Stores, and through select Internet, retail, reseller and wireless operator partners throughout the world.

More information about palmOne, Inc. is available at http://www.palmOne.com .

    (1) Email requires data services from a mobile service provider at an
        additional cost. ISP may also be required. Pricing varies by service
        provider.

NOTE: palmOne and Treo are among the trademarks or registered trademarks owned by or licensed to palmOne, Inc. or its subsidiaries. All other brand and product names are or may be trademarks of, and are used to identify products or services of, their respective owners.

SOURCE palmOne, Inc.